“How do you know that your users really hate scrolling? Have you observed a large, representative sample of users interacting with the form, or is this a hypothesis that is based on other information such as poor completion rates for fields toward the end of the form? I’m curious because, in my experience, a significant proportion of form-fillers don’t mind—or even actually prefer—scrolling.
“Test the form with your users,” recommends Caroline. “Only they can tell you whether the pain of scrolling is greater than the pain of reading awkwardly placed labels.”